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I have been a loyal customer of sprint for a few years now, && I honestly haven’t had much problems. I was made aware by a family member who works in retention that I’m paying way too much on my bill. On top of that, I am eligible to upgrade my phones, which I want to do so, but I was told it would cost me almost 1000$ to do so. Out of pocket right now. I could go to Verizon, && they would pay ME for switching. I don’t see the point in free upgrades if I’m going to pay that much. I’m looking at other providers now .


Re: Upgrades

Hi There,

Thanks for reaching out to us in community. We'd be happy to take a close look.  We need a bit more information. I am going to send you a private message. 

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