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Stopped ringing

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Journeyman

Stopped ringing

Why did my Sprint Phone Connect System 1 stopping ringing?  I've changed the ringer, confirmed  the volume is loud - still when it receives a call there's no sound to the ring.

1 REPLY
Master

Re: Stopped ringing

Hello Biolochic,

Have you checked both phones? When you go into settings and change the volume then that is the resolution. If one handset works and the other doesn't then that could mean a bad handset.

Thanks, Sharon Sprint Social Care
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