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Why will my Sprint Zone App not open?

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Journeyman

Why will my Sprint Zone App not open?

I have been trying to use this handy-dandy sprint zone application on my Galaxy S 5 and every time I click on it, It says "Unfortunately Sprint Zone has stopped" I can not uninstall it or update it and this is not an app that you can just go to google play store to download. What else can I do or am I just the unfortunate one and this just won't work for me?

4 REPLIES
Journeyman

Re: Why will my Sprint Zone App not open?

Me too on my S4 since I got an update a couple weeks ago.  Every time I try to open it I get "Unfortunately Sprint Zone has stopped".  Need some help here Sprint...

Journeyman

Re: Why will my Sprint Zone App not open?

I am having the same issue here as well

Journeyman

Re: Why will my Sprint Zone App not open?

Same issue on my Samsung Galaxy SIII.

Journeyman

Re: Why will my Sprint Zone App not open?

I had the same question posted and got an answer that worked like a charm.

Go to your app manager, choose the categagory "all apps", scroll down to the Sprint Zone app and clear all data and clear cache. Then restart the phone.

This worked great and the app is now working fine.

Shout out and thanks to fireguy_6364 who provided the answer for me!

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