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cannot send myself a voice message from cell to Connect 2 home phone

Journeyman

cannot send myself a voice message from cell to Connect 2 home phone

A few weeks ago, I set up call forwarding.  Now, I don't think anyone can leave me a message.  I cannot leave myself a message from cell to home.  There are no answers on the Sprint home page to help me out with this.  I have been expecting some important phone calls and have no idea if they are coming through!

3 REPLIES 3
Wizard

Re: cannot send myself a voice message from cell to Connect 2 home phone

JACM22000 -

Thank you for the post. This is an excellent question. Let me ask you a few things. Did you set up call forwarding from your cell to your phone connect or the other way around? Have you tired to cancel the call forwarding and reactivate it? Is your phone connect receiving and making calls just fine?

Let me know.

- *Kitty

Sprint Social Care Team

Journeyman

Re: cannot send myself a voice message from cell to Connect 2 home phone

Hi, Kitty,

I spent a good 45 minutes with Jeffery S on the phone.  He had to reset the system.

Jackie

Wizard

Re: cannot send myself a voice message from cell to Connect 2 home phone

JACM22000 -

Thank you for the update. Did the reset help?

- *Kitty

Sprint Social Care Team

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