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s5 4g and spark coverage.

Journeyman

s5 4g and spark coverage.

Hi I live in conyers, ga 30012 and recently purchased the S-5 I've been having issues maintaining 4g Lte coverage when I should because my 2nd phone (iPhone5c) is always 4g Lte covered. I have took it to the local store and they have changed the sim card but im still having the same issues.. When I check the coverage area it says I should be covered. Im constantly on 3g when im in a 4g area. Is there any explanation ?

3 REPLIES 3
Master

Re: s5 4g and spark coverage.

cleezy212,

Thank you for reaching out. May I have your cross streets and zip code? I would like to check the area and notify our network teams of this issue.

Sophia

Social Care Team
Journeyman

Re: s5 4g and spark coverage.

Sigman rd and hwy 20 30012

Master

Re: s5 4g and spark coverage.

cleezy212,

Thank you. I checked and saw they are currently working on the tower in your area. We appreciate your time and patience.

Sophia

Social Care
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