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CHAT w/Cust.Svc

SOLVED
Journeyman

CHAT w/Cust.Svc

I want to chat with customer service, but can't seem to find the Chat link.  What happened or where is it?

2 REPLIES
Wizard

CHAT w/Cust.Svc

The Chat icon currently displays during normal operational hours only when chat agents are available:

  • 7:00 a.m. to midnight Central Time, Monday – Friday
  • 9:00 a.m. to 6:00 p.m. Central Time, Saturday and Sunday

If agents are not available to chat, or it is after regular operational hours, then the Chat icon will not display on those pages.

Journeyman

CHAT w/Cust.Svc

It's not on my computer either.  I was told to go to sprint.com/chat.  I did that and actually found the chat site.  However, I have been chatting with myself for over an hour.  No help for me at all but perhaps you will have better luck.

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