Showing results for 
Search instead for 
Did you mean: 

Can't bring up call log


Can't bring up call log

I can access my account information. We have 4 lines on our account. I cannot access the call log for mine or my daughter's phone lines. I continue to get an error message each time. I can, however, access my husband's call log and the fourth line call log. Why is this? I need to be able to look at the calls placed and received by my daughter.


Can't bring up call log

Does the link appear? When you click on it what happens? If you get an error message what is the message? You also should call in or CHAT to confirm that you have Detailed Billing active on the line, without that it will not display a call log.


Community News

Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.