Showing results for 
Search instead for 
Did you mean: 

Delay in Email from Sprint

Sprint Product Ambassador

Update: As of 7:00 PM the backlog has been cleared and corrective action taken to ensure mail from Sprint gets to you as quickly as possible.

Beginning Sunday, 10/10, email sent from Sprint (account registrations, password resets, community notifications) have been delayed for up to four hours.  This does not impact email you send using your Sprint service -- only email that Sprint sends to you.  So, if you've requested a password reset, registered an account or other things you are waiting for Sprint to mail you about, it'll be along. Give it some time and do not resubmit your request.  It'll just fill up the queue again.  All mail is being processed and sent out.  We have our messaging team working on clearing the backlog and improving mail response time.  Thanks for reading!

As usual, you can contact Sprint via chat or phone for help with your account or billing: