from the Samsung site " Thank you for your inquiry. Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage. To connect the phone to the computer, please follow the steps below: Pull out and up the memory card slot cover Insert the formatted microSD card into the memory card slot Connect the USB data cable to both the handset and the USB port on the PC If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC From the standby screen, press OK for Menu Select Settings & Tools Select Tools Select USB Mass Storage From the PC, double click on the My Computer icon on the Windows desktop Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings) Double click on the folder to view the contents Copy and paste or drag n drop the files to/from the destination on the PC From the handset, press OK for Disconnect With Yes highlighted, press OK then remove the USB data cable from both the handset and PC Should you desire additional assistance regarding this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. Thank you for your continued interest in Samsung products."