cancel
Showing results for 
Search instead for 
Did you mean: 

Ringback tone

Journeyman

Ringback tone

     I am trying to purchase a ringback tone name of the song is The Love We Had Stays On My Mind (Chorus) by The Dells. But everytime I click the Pruchase button it errors out. Can you help with this?

4 REPLIES
Wizard

Ringback tone

Have you been able to purchase a ringback tone before?  You need to have the ability to purchase premium content is the only reason I ask.

Journeyman

Ringback tone

Yes I currently have one on my phone and wanted to change it but its not allowing me too

Wizard

Ringback tone

I'm going to send you a private message to get some information from you so that I can look at a few things on my end.

Wizard

Ringback tone

Are you trying to make the purchase from your phone or on a computer? Does it give a specific error message? All the network settings so far have looked ok.  If you are doing this on your computer have you tried to clear your cache and browsing history, reboot and attempt again? Or try a different web browser all together?  If from the phone, you can try to clear your history and cache as well (internet>menu>more>settings>clear cache,history,cookie).

Community News

Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.