cancel
Showing results for 
Search instead for 
Did you mean: 

Towers Down Again

3 REPLIES
Wizard

Re: Towers Down Again

Send me a Private Message and include your device phone number and Account PIN/password so I can review service logs.  Also provide dates in which voice services were down.

Thanks

*Darryl

Sprint Social Care

Highlighted
Journeyman

Re: Towers Down Again

who do I contact about recieving a bill credit.  This is becoming quite an issue.

Wizard

Re: Towers Down Again

Thanks for reaching out regarding Voice service in Louisville, KY.  The area is part of a Market wide Voice outage that's been causing intermittent Voice services.  Since text operates over the voice network, text messaging would also be affected.  Our network engineers have been investigating this matter and set an estimated repair time on March 1st, date is subject to change depending on Network progress.  Hopefully this will be cleared soon, hang in there.

Thanks

*Darryl

Sprint Social Care

Journeyman

Towers Down Again

The cell tower(s) in my area (40212) seem to be down again.  This happened not too long ago and took days to fix.  We cannot make calls or send texts.