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cannot get into my sprint page displaying my devices

Journeyman

cannot get into my sprint page displaying my devices

I CANNOT GET INTO MY OTHER PHONE, THE NUMBER IS 412-xxx-xxxx

Message was edited by: mapesy who removed private information

2 REPLIES
Journeyman

cannot get into my sprint page displaying my devices

You have to register the phone online  with sprint to get personal access to it.  If YOU are the main account holder you should have access to see all of the devices under your plan.  If you are still having trouble with this please contact Sprint Customer Care.

Master

cannot get into my sprint page displaying my devices

If you are trying to access your phones online and only see yours, you most likely do not have your online profile set at the account holder level, Here is a blog that helps you check that and then how to set it that way.

mapesy

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