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unable to email customer service

Journeyman

unable to email customer service

Im getting the following error when attempting to send an email to customer service . I can sign in and navigate the site just fine but only when I submit the message this happens. Please help!!!

HTTP Status 409 - Session timed out. Please use the back button, reload and try again.

type Status report

message Session timed out. Please use the back button, reload and try again.

description The request could not be completed due to a conflict with the current state of the resource (Session timed out. Please use the back button, reload and try again.).

JBossWeb/2.0.0.GA_CP

1 REPLY
Sprint Product Ambassador

unable to email customer service

I just visited

http://search.sprint.com/inquiraapp/contact.jsp

and was able to send a test email using Firefox.

"Timeout" may indicate you took longer than the 15 minute session timeout to compose your message.  After 15 minutes of inactivity you are logged out of Sprint to protect your private information.

Can you please retry, and if you get the error again post the URL from the browser bar that you get the error on, and what web browser you're using?

Thanks,

Will

Product Ambassador, long time Sprint employee
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