cancel
Showing results for 
Search instead for 
Did you mean: 

Program your Nexus S 4G from Google

You can use these programming instructions if you have completed the Activate your new phone process in My Sprint. Your confirmation email or Programming  Instructions page will have any codes you may need for these  instructions to work.


Note: If you are programming a phone that was previously activated on our network and used by another customer, please follow the Program a Used Phone steps below.

Program a Brand New Phone

  1. Turn your phone On by pressing and holding the Power button on the top right side of the phone
  2. At the Welcome to Nexus S 4G screen, tap the green Android icon to get started
  3. On the Activate your phone screen, tap Activate
  4. Your phone will contact the network and automatically activate
  5. Once completed, you will see the message Phone is activated! Tap Next
  6. Next  you will walk through completing setup, such as how to use the  on-screen keyboard, use Google location, set up accounts and set up  social networks
  7. Once set up is complete, you will be returned to  the Home screen, and your Nexus S™ 4G from Google is ready to use to  make calls and access data

If your phone did not activate successfully when you turned it on for the first time, complete the following steps:

  1. If you see a Try again later message, go to the Home screen and press Menu
  2. Tap Settings
  3. Scroll up and tap About phone
  4. Tap Sprint system updates and then Update Profile
  5. On the Update your profile screen, tap Update
  6. You will see a message Please wait while your profile is being updated. Do not interrupt this process. If the screen goes into sleep mode, you  may briefly press the Power button on the top right corner to wake the  phone.
  7. Once the update is complete, you will see the message Phone is activated! Tap Next
  8. You will be returned to the Home screen, and your Nexus S 4G from Google is ready to use to make calls and access data

Program a Used Phone

Note: If you are programming a phone that was previously activated on our  network and used by another customer, please follow these steps.

Important Note: These steps will permanently clear out all previous programming and  account information. If you want to keep the contacts and apps  previously installed on the phone, follow the Device Reset steps below.

  1. Turn your phone On by pressing and holding the Power button on the top right side of the phone
  2. At the Home screen, tap the Phone icon
  3. Use the keypad to enter *#*# the 6-digit code and #*#* (Example: *#*#123456#*#*)
  4. On the Service Menu screen, tap Edit
  5. On the Phone Number screen, tap Touch Here to display the touchscreen keypad
  6. Enter your 10-digit Mobile Directory Number (MDN), then tap the Return key
  7. On the MSID screen, enter your 10-digit MSID and then tap the Return key
  8. On the Service Menu screen, tap Done
  9. Your phone will power off and then back on
  10. Once  reboot is complete, you will be returned to the Home screen, and your  Nexus S 4G from Google is ready to use to make calls and access data

Device Reset steps

  1. Turn your phone On by pressing and holding the Power button on the top right side of the phone
  2. At the Home screen, tap the Phone icon
  3. Enter *#*#72786#*#*
  4. On the Check MSL screen, tap the white text field to bring up the touchscreen keypad and enter the 6-digit code; tap OK
  5. When the SCRTN Change to Factory Default message appears, tap Yes
  6. Your phone will power off and then back on
  7. After the phone reboots, you will see the Activate your phone screen; tap Activate
  8. Your phone will contact the network and automatically activate
  9. Once completed, you will see the message Phone is activated! Tap Next
  10. You will be returned to the Home screen, and your Nexus S 4G from Google is ready to use to make calls and access data

©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice

Version history
Revision #:
1 of 1
Last update:
‎07-14-2011 03:17 PM
Updated by:
 
Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.