cancel
Showing results for 
Search instead for 
Did you mean: 

Receiving a ‘data call failure’ error while trying to use the Sprint Hotspot

Problem

The user receives Error Code 67 Registration failure when trying to enable the Sprint Mobile Hotspot. The exact error message is as follows:

Error Code 67. Registration failure. Your PCS Vision user name and/or password may be incorrect. Please try again.


Environment

  • Android handset with Sprint Hotspot installed
  • Sprint Mobile Hotspot feature (29.99/month)

Resolution

This error message is displayed if the user enables the Sprint Hotspot, yet does not have the Sprint Mobile Hot package on their account.  If the account is provisioned correctly, and they still receive the error, the user should try to update the data profile on the handset.

Version history
Revision #:
1 of 1
Last update:
‎06-09-2011 02:29 PM
Updated by:
 
Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.