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Samsung Epic 4G Airplane mode randomly enables and cannot be turned off

Airplane mode randomly enables and cannot be turned off


Problem

Airplane mode randomly enables and cannot be turned off. Attempting to toggle airplane mode does not function.

Environment

  • Samsung Epic 4G
  • Samsung Moment

Resolution

There is no known resolution at this time. As a workaround, while the device is powered on, pull out the battery. Re-insert the battery and power back on the device. This should disable airplane mode.

Note: Ensure the device has the most recent software update as well.

Solutions

  • Ensure  the Epic has received the maintenance updates.  For additional  information about the maintenance updates, see the following link:
    Samsung Epic Maintenance Releases
Version history
Revision #:
1 of 1
Last update:
‎06-09-2011 02:22 PM
Updated by:
 
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