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Troubleshooting Access Issues on the LG Optimus

The ability to connect to 3G data is dependent on many factors.  There are some handset settings that can affect data connectivity.  If the following settings are correct, more in depth troubleshooting may be required.

Confirm handset settings:

  • 1.    From the home screen, press the Menu key.
  • 2.    Tap Settings.
  • 3.    Tap Wireless & networks.
  • 4.    Tap to uncheck Airplane mode and Wi-Fi if necessary.
  • 5.    Scroll to and tap Mobile networks.
  • 6.    Ensure both Data enabled and Data roaming are checked.

Update the data profile and PRL:

  • 1.    From the home screen, press the Menu key.
  • 2.    Tap Settings.
  • 3.    Scroll to and tap About phone.
  • 4.    Scroll to and tap Update Profile.
  • 5.    Tap OK.
  • 6.    Tap Update PRL.
  • 7.    Tap OK.
Version history
Revision #:
1 of 1
Last update:
‎07-18-2011 02:50 PM
Updated by:
 
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