I bought an iPhone7plus online earlier, and the seller told me at the time that I could unlock it. I'm not in the US right now, so I have a lock problem.
¡Resuelto! Ir a Solución.
Send us the IMEI of the phone so we can see if it's eligible to be unlocked. You'll also need to have a Sprint sim in order for your phone to receive the unlock.
The account this phone is on is past due and the phones have a large balance on them. This phone is not eligible to be unlocked.