I'm not receiving SMS. I can send SMS to non-iPhones and they receive them. I can also call and can receive iMessages fine.
Sprint BYOD service
Are you having any issues with MMS? Are you using the stock messaging app on the phone, or a 3rd party app? Have you been able to check your online account to ensure that there aren't any features blocked?
It's an iPhone XR, so there's only one SMS app - Apple's Messages. Again, I can send iMessages, SMS to Android people and they receive them, but I don't receive SMS texts (green, non-iMessage) at all.
Hmm.. Can you shut off iMessage for me? Have someone that usually sends SMS to you, and have them send a test text please? Let us know if this works or doesn't.
You phone number is still registered with Google Voice? This could be why you are experiencing these issues.
Okay that makes since. Sounds like we might have to do a ticket. Send me a PM so we can get this started.