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Note 8 RCS not working

Journeyman

Re: Note 8 RCS not working

The device is up to date right?

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Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
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Journeyman

Re: Note 8 RCS not working

I've checked for updates, none available.

Journeyman

Re: Note 8 RCS not working

Okay Is the app able to be deleted?

***********************************************************************

Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: Note 8 RCS not working

I'm not sure, it's the OEM Samsung messaging app.

Re: Note 8 RCS not working

You are accessing it by going into settings of the app, and seeing if RCS is turned on or not?

Journeyman

Re: Note 8 RCS not working

It is enabled.

Re: Note 8 RCS not working

There is a way to cheat RCS features if the default Samsung app isn't working. You can download the Android Messages app from the Play store and then install. Once you're installed, you can go into the settings within Android Messages and enable RCS which should also push this into the stock Samsung messaging app. From there you can go into the Samsung app, enable RCS and then either keep or delete the Android Messages app. Give that a shot and let us know how things turn out. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Note 8 RCS not working

I apologize for not getting back to everybody sooner, I actually didn't get to try the last suggestion. The RCS just started working again for some reason, not sure what happened but it works now.

Re: Note 8 RCS not working

If anything starts getting goofy, try out the suggestion above and let us know if it doesn't work out. We're more than glad to help troubleshoot with you!

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Note 8 RCS not working

Thank you.

Re: Note 8 RCS not working

You're very welcome. Take care!

 



"Hail Yourself!" - Ben Kissel


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