cancel
Showing results for 
Search instead for 
Did you mean: 

SMTP server temporarily not available

Journeyman

SMTP server temporarily not available

I am getting 421 status code errors below trying to do an email to text.  Why is this happening?  We have SPF, Reverse DNS, DMARC and DKIM verification in place.

 

Error Type: SMTP[nl] Remote server (35.172.159.240) issued an error.[nl] hMailServer sent: [nl] Remote server replied: 421 spr-ibgw-5001a.stratus.cloudmark.com cmsmtp SMTP server temporarily not available AUP#1260[nl]
11 REPLIES 11
Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

Howdy cblaze22. A lot of times this type of error resolves it's self. So I see this was sent to us last night around 5pm. Are you still having this error? 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: SMTP server temporarily not available

Yep same issue.

Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

Could you try restarting the phone?

 

Journeyman

Re: SMTP server temporarily not available

This has nothing to do with my phone.  This is a SMTP server.

Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

Can you tell me where you are getting this error? 

Journeyman

Re: SMTP server temporarily not available

From our SMTP server.

Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

How would you like Sprint to help you?

Journeyman

Re: SMTP server temporarily not available

Well why are your mail servers rejecting our emails? We are speaking to your cloudmark servers about this but thought this was a good place to ask also.

Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

Are you sure you have the right company? What email are you trying to send to within Sprint? 

Journeyman

Re: SMTP server temporarily not available

Anything at 5555555555@pm.sprint.com so yes we have right company.

Sprint Social Care S.M.A.R.T. Agent

Re: SMTP server temporarily not available

You are trying to send yourself messages from your email to your phone?

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat