For 7 or so months, my texts constantly fail. Normal typed texts, gifs, photos and links all get the blue spins forever then fail and no they are not too large.
For 7 or so months, people have tried calling me, my phone doesn't ring, it doesn't show that I have any missed calls and the only way I know is if someone tells me they've tried or ill get a voice-mail they have left.
My phone goes from 1 bar to 5, usually on just 1, then it will say I'm Roaming for a long time and often it will say No Service. I constantly have to restart my phone.
I live in NW Georgia but these things happen all over, including Central Florida. My crossroads are Charles Hardy Parkway and Macland Rd. Dallas, Ga. 30157
My daughter also has a Sprint phone on my account and has the same problems.
I have a Galaxy S9
I do not use any other messaging or apps that could be a problem.
It happens connected and not connected to wifi.
Things i have tried...
Resetting my phone to factory settings, multiple times.
Not syncing any of my old stuff.
Creating a new email and not using any of my old one's on the phone.
Testing if it happens in other places - it does.
Made sure I am current on all updates.
I have contacted Sprint about this about 5 months ago and didn't resolve the issue.
Thank you for your time and patience.
also mind posting which update your device is currently on? there was a problem update that was kicked out that affected numerous Samsung devices (the S9 is on said list)...but that im almost positive kicked out about 2 months + ago give or take...
I'm searching through my phone for anything that might be the problem.
I found under... About Phone > Status > SIM Card Status...
Mobile Network State
What does that mean? Could it be the problem?
It's possible. I would recommend turn off VoLTE on that device to see if the issue improves first. Also PM me your phone number. I can check to see if you are pushed to TMo.
I have had very similar issues. Failed texts, messages taking forever to send, pics and just texts. Calls going directly to VM and never ringing. If I didn't just get a new phone I would be hopping right over to Verizon.
I understand. Have you ensured you're running the latest software version? If you are, try dialing ##SCRTN# (##72786#) and restart the phone to reset the network settings. Let's do some troubleshooting and find a resolution!