Hola Ericdavid! Gracias por visitarnos aqui en la Comunidad. Puedo verificar el telefono para ver si es posible para desbloquearlo. Le mando un mensaje privado para obtener el numero de IMEI.
Aqui esta un enlace aqui en la Comunidad de como desbloquear los telefonos:
hello I have the same problem I bought a lg v40 sprint on ebay but I don't have any information from the first owner
The cel is clean, I'm on vacation in the U.S. I would like to know
if in the store I can be released without information from the first owner
Hi Zaoco13! Thank you for visiting us here in Community. I can surely look into your phone to see if it is possible to unlock it. I am sending you a private message to obtain the IMEI number from you.
Also. here is an article here in Community of the process to a successful unlock: