as above when connected to towers NOT ON WIFI I try to text only Iphones it will not sent, I try to another iphone and it is fine, or Android also ok. tried cold restart, resetting all text settings, even erased & re-entered phone book info for affected, & updated PRL/profile & system. INTERMITANT and also from different geological locations 😖 i'm so confused 😖 voice is fine
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That's not good Jimtig. I'll be more than happy to look into this for you. Just a few questions:
- May I have a couple cross streets, and the zip?
- Is the MMS or SMS turned on?
- Have you completed a Network reset recently?
- Is the message bubble blue or green?
- Can you send text to Android devices?
thank you for your prompt reply Sir, the problem turns from a small issue to a major texting disaster shortly after I posted this text it would not text to anybody, when I went to send the app what is shut down and I would get The white box that the app has stopped running, I would get the same shut down message if I went into settings then as soon as I hit chat settings and shut down also. If I uninstall updates it would revert to original messages App and work fine so I looked and noticed there was an automatic messages update received and figured that must've been the culprit, so after 60+ crash reports I've sent there was a carrier services update and that corrected all of the problems. I turn off auto updates so anytime in the future if something goes awry I won't spin my wheels for a couple of days. Thank you again for your interest. if you are interested this happened on a Keyoçera duraforce one running android 6.0.1 thanks again