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Samsung Galaxy Note 8: Now with Calling PLUS, the Next Level of WiFi Calling - Sprint Product Ambass

Sprint Product Ambassador

Samsung Galaxy Note 8: Now with Calling PLUS, the Next Level of WiFi Calling - Sprint Product Ambassadors




      So if you read my blogs frequently, you already know I’m a real super fan of WiFi calling. It’s because of this, I tend to gravitate towards devices that showcase WiFi calling as a feature.  The Galaxy Note 8, out of the box has this feature but after this most recent update now has something more. Curious?  Well read on. Post upgrade you’ll notice “WiFi Calling” option is missing and replaced with another icon labeled “Calling Plus”.  What is this? 


Well first of all, “Don’t Panic” Wi-Fi Calling is there and just as good as it ever was.  However now, you’ll notice it’s bundled with Sprint’s new LTE Calling which is yet another exciting option with some equally attractive features.


First of all, you are not forced to use LTE calling but in case you want to, here are key features for enabling both WiFi Calling and LTE Calling though “Calling Plus”


#1 – Start a call in WiFi and seamlessly stay on that call when switching to LTE Calling – this is super cool when you are on the go and fans of WiFi calling no longer need to worry about ending and restarting a call when leaving your router’s coverage.


#2 – Use Apps and Do Web Browsing While on a Call – You no longer have to end a call to look something up online or use those apps that require data service. Since LTE calling is using LTE data you can juggle your apps to all work at the same time on the same network.


            If you want to just enable WiFi Calling or LTE Calling you can do so independently so you do have some choice in how Calling PLUS is utilized.


I generally use WiFi calling when I’m staying in a home (generally a rural place in the great North) where cell signal is either non-existent or spotty.  WiFi calling helps give me a more reliable experience.  One such example is when I visit my sister in VT/NH. In that region there are plenty of towers (in general), and Sprint Signal is not only existent but often strong in the bigger towns and cities.  However rural landscape has lots of mountains, hills and other natural obstructions making surrounding areas a bit more of a challenge. My sister’s house is a good example.  Voice is there, data occasionally but often very dependent on where you are standing and often a just few steps to the left or right makes all the difference if a call is lost or not received.


After many past visits, it almost got to a point when I considered traveling with a Sprint Airave just to help during my stay.  Thankfully this is also about the same time WiFi calling begun appearing on many popular handsets.  WiFi calling is totally heaven sent in certain cases and thus I use it pretty frequently.  Even in many cases where it’s not as even necessary.  At home, my signal is good but there are still a few corners of my house where the bricks are too thick or other reasons that impair me so I will use it at home (just as a little reinforcement).  Only drawback is I always need to keep in mind that I’ll need to end the call prior to leaving my house (as the WiFi signal will surely drop once switching back to cellular).


In the above example, LTE calling might not help much and honesty might hurt your experience when you are jumping from tower to tower and the overall terrain might be working against you. However, back home where my LTE signal is strong it’s a totally different experience. Since activating it, I’ve been able to be on the phone and stream Youtube videos and do other things I hadn’t even considered. In a word, it’s certainly a fun thing to play around with.  All I ask is be a little patient with it.  The LTE Calling module is still listed as “(Beta)” within the app so undoubtedly things will get tweaked and things will get better and better. Again, its super cool having so many options, and the Samsung Galaxy Note 8 has more than enough tricks up its sleeve.


-Rob Ignatowicz

Sprint Product Ambassador

Disclaimer: The Product Ambassadors are Sprint employees from many different parts of the company that love technology. They volunteer to test out all sorts of Sprint devices and offer opinions freely to the Community. Each Product Ambassador shares their own opinions of these devices, therefore the information in this post does not necessarily reflect the opinions of Sprint. The PA's do not represent the company in an official way, and should not be expected to respond to Community members in an official capacity. #sprintemployee.

1 Comment

I've never been able to get this to work, more specifically, wifi calling. It doesn't matter the device, wifi router, or broadband provider. The issue I constantly have is the other line cannot hear me. I can hear them just fine. I first experienced this on my Galaxy S5. The issue carried over to my Note 5. Had to get a replacement Note 5 and still the issue persisted. And now I'm on a Note 8 and again, the same issue. I've made sure all settings are correct and I'm obsessive about checking for phone updates. I am on the latest updates provided for my device through Sprint. I really wish this would work as I cannot get signal in my house. The wiring blocks the signal. Sprint won't provide me with any hardware to fix this issue, either. This is getting really annoying.