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How do I change my Username?

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Community Manager

How do I change my Username?

I have had this question a few times, so I wanted to post a tip here!  How do I change my Username?

First you need to login in to the Community with your existing username.  Once you have done that, then click on your Avatar in the middle of the page ( click here to make sure you are on the home page) this is what you should see:Welcome.PNG

 

 Click on My Settings, and you will see selection of areas to choose from, if not already displaying, click on Personal, and then change your username!  You will be required to verify it is your via email, but it is that simple!!

 

 

 

Crusader for Customer Advocacy
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".
6 REPLIES
Community Manager

How do I change my Username?

I have had this question a few times, so I wanted to post a tip here!  How do I change my Username?

First you need to login in to the Community with your existing username.  Once you have done that, then click on your Avatar in the middle of the page ( click here to make sure you are on the home page) this is what you should see:Welcome.PNG

 

 Click on My Settings, and you will see selection of areas to choose from, if not already displaying, click on Personal, and then change your username!  You will be required to verify it is your via email, but it is that simple!!

 

 

 

Crusader for Customer Advocacy
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".
Journeyman

Re: How do I change my Username?

Have things changed around this?

 

There is no option to change username when I view personal information under My Settings.  I have reviewed every possible option under the settings area, and nowhere does it give me an option to change my username.

 

Sprint_Communities_Username_change.png

Journeyman

Re: How do I change my Username?

This was answered by A11ey. She gets the credithere, I just copied and pasted Smiley Happy hope it helps tho!Smiley Happy
How to Post on the Community!
Another question I get asked a lot...How do I post on the Community?
First create a username and password. On the home page click the sign in button, then click the "New User? Register here." link.
Once you are registered, come back to the community and you can:
search for an existing topic (always recommended in case someone else has had the same question)
find a forum and click on the Start Topic button
Click the Reply or Quick Reply button and start typing your response.
Additionally, if you start to type a response and have not yet logged in, you will be prompted to login before you can post your response!
Community Manager

Re: How do I change my Username?

I think it's turned off at the moment, @ChristopherCash,  @A11ey and I are reviewing the option to turn it back on.  I know when I graduated from SocialCare to Administrator it was a pretty big hassle changing my name (betcha didn't know I used to be Sprint_Christy) but the new platform makes it easy *blows kisses to Lithium*

 

Anyway, standby for an update here.


Community Manager


Captain of the Pirate Ship the Vicious Cream Puff


Have a question about your Sprint Service? Feel free to create a discussion in the appropriate space.
Did you get the help you needed? Be sure to mark the answer an "Accepted Solution".



Community Manager

Re: How do I change my Username?

Right now the only way to change your username is to contact @seawolf or @A11ey.  As @seawolf mentions we are reviwing this option and the impacts it could have.

Crusader for Customer Advocacy
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".
Highlighted
Community Manager

Re: How do I change my Username?

Alright mates, you asked, we answered.  As of now, you should be able to change your Username on your own.

 

If you have issues or it's still not working, let us know and thanks for improving the Community by asking for something that benefits everybody!


Community Manager


Captain of the Pirate Ship the Vicious Cream Puff


Have a question about your Sprint Service? Feel free to create a discussion in the appropriate space.
Did you get the help you needed? Be sure to mark the answer an "Accepted Solution".



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