The store was at:
12200 Hall Rd
Sterling Heights, MI 48313
And the Sprint associate's name is "Junior".
He wouldn't help my daughter order a phone that was out of stock, he told her she had to do it. Then when she did, and it arrived at the store, he wouldn't activate it for her. Bad customer service and we won't be going back to that particular store ever again.
Hey there - I'd like to get a little more information together for when we send along your complaint. I'm going to send you a private message requesting a bit more info shortly. Please keep an eye out for it and respond back in Private Message from your inbox here on Community.