cancel
Showing results for 
Search instead for 
Did you mean: 

BYOD 1 Year Free Plan - Wrong Plan activated

Journeyman

BYOD 1 Year Free Plan - Wrong Plan activated

I ported to Sprint under the assumption that i am getting activated with BYOD Free 1 year plan and i had mentioned the same to the executive activating my BYOD Free plan. 

 

However upon checking, i am enrolled in Kickstart plan and getting charged from last 2 months.

 

No resolution from Sprint yet. This is totally frustrating and poor customer service.

 

It feels like Sprint is cheating to get new customers.

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: BYOD 1 Year Free Plan - Wrong Plan activated

That's annoying and frustrating. I'm going to send you a PM so I can dig into this for you. 

 



"Hail Yourself!" - Ben Kissel


Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat