I am trying to combine 2 existing phone lines onto the same plan. Everytime I try to chat with someone about it they either want to compare and change my plans on each plan individual plan or the agents are all busy. It is very frustrating. I just want my husband and I to have the same plan.
Hi there. I understand wanting everything all together. From what I'm reading, sounds like you have 2 plans and you want to combine them into 1 plan. That would be a change of ownership, but there are things to consider. If the price plans you are on are expired and you do a change, you will lose that pricing. If there are promotions on leases, those will be lost as well. If you have a lease charge, you may have to pay the phone off to be able to do the change.