I was trying to add the free hulu plan to my phone. After I added it, they sent a link to validate my sprint account but it would always end in them saying there was an error and to check account status. I then decided to wait 1hr because that's how long they said it would take for the plan to show up on my account. I checked an hr later and it was there, so I tried the link and I still got the error message. As of late, I think I tried the link too much because now they're saying "request entity too large". Also, I've made sure to turn off wifi and I've tried removing and re-adding hulu as well as resetting my phone, still no luck. Does anyone have any clue on how to fix this?
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Did you pay for Hulu on your own account, before adding it to your plan? You added Hulu to your plan yourself, or did we do it for you?
Ok, awesome. I just wanted to check before pulling your account. Will you try going to www.sprint.com/hulu? See if it will let you sign up there.
I'm not sure what to do, the link you sent me is the one I started with. It tells me to add the service to my phone and follow a link they'll text me. I already did all of that except that when I click the link, the validation process fails.
Hey there. The steps for setting up would be as below. It might be worth going through a new incognito/private browser window to access the link provided if you have already tried without success in the past. It could be an issue with cookies and history being saved on your phone.