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Lookout premium

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Journeyman

Lookout premium

I thought lookout premium was included with sprints premium plan but my lookout account says basic and if I want premium I have to pay another 10$ a month so why is it advertised that you get lookout because anyone can download lookout basic it’s free for everyone so Sprint’s charging money for a service that is already free for everyone or am I doing something wrong in my lookout account

7 REPLIES 7
Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Hey Wesb2789. Can you do me a solid and login to you Sprint.com account and verify the specific name of your plan so I can check into this for you? 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Lookout premium

Yeah I’m having trouble setting up my lookout account. Keep telling me my email and password doesn’t match? How is that possible if I never made an account with lookout? I tried my sprint account log in but it doesn’t work. Need help Smiley Sad

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Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Is there an option to reset your password?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Lookout premium

Okay now I sign in to my lookout account but it’s under the basic version. How do I get the premium plus?
Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

There should be an option in your account to switch over. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Lookout premium

Perfect the account switch to premium plus now. Thank you. 

Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Do you need help with anything else?





"Is your name Wi-Fi? Because I'm feeling a connection."
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