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Lookout premium

Journeyman

Lookout premium

I thought lookout premium was included with sprints premium plan but my lookout account says basic and if I want premium I have to pay another 10$ a month so why is it advertised that you get lookout because anyone can download lookout basic it’s free for everyone so Sprint’s charging money for a service that is already free for everyone or am I doing something wrong in my lookout account

7 REPLIES
Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Hey Wesb2789. Can you do me a solid and login to you Sprint.com account and verify the specific name of your plan so I can check into this for you? 

 




"Hail Yourself!" - Ben Kissel



Journeyman

Re: Lookout premium

Yeah I’m having trouble setting up my lookout account. Keep telling me my email and password doesn’t match? How is that possible if I never made an account with lookout? I tried my sprint account log in but it doesn’t work. Need help Smiley Sad

Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Is there an option to reset your password?


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I'm here to find all of the solutions and ease your frustrations.

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Journeyman

Re: Lookout premium

Okay now I sign in to my lookout account but it’s under the basic version. How do I get the premium plus?
Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

There should be an option in your account to switch over. 


***************************************************************

I'm here to find all of the solutions and ease your frustrations.

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Journeyman

Re: Lookout premium

Perfect the account switch to premium plus now. Thank you. 

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Sprint Social Care S.M.A.R.T. Agent

Re: Lookout premium

Do you need help with anything else?


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I'm here to find all of the solutions and ease your frustrations.

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