I am disappointed that my responses from customer service seemed eager to blame me as the customer. I followed all instructions from sprint during activation and during technical support. Does someone have authority to fix this sort of problem? I have no issue being at fault when that is truly the case, but I hope someone can help me, or at very least find someone that can.
I'd like to review your account. I'm sending you a private message to get your account info.
we signed up August 25th for the BYOD plan for the free for a year..and we got placed in the kickstart and you can see all the notes that we have tried many times to get it fixed
I see that your info ended up posted in public. I have it reported to the moderator and it will be pulled. But I have made note of it and I'll respond through the private message.
Good information, I hope they get it sorted out for you. It looks like they are going to get things going for me finally. It would be nice if Sprint made it possible for someone to be able to help without going outside normal customer service channels - to somewhere like Facebook.