For a long time, Sprint's smart devices (PPC-6700, Mogul, various BlackBerries, Moto Q, etc) have lacked a basic feature that even the low end phones all have: MMS. Every other phone or smart device, low or high end, by every other carrier and manufacturer, has MMS ability. Yet Sprint has decided that the highest-end customers of Sprint don't need MMS. Why?
From the recent BAW Chat session,
mluria : Hi David, glad you are answering our questions. My question is this: Why doesn't Sprint's smartphones offer MMS when US Cellular, Alltel and Verizon do? I refer to the Blackberry 8130 and the Moto Q and Q9c
David Owens : We have in the past made the business decision to not use our picturemail platform for PDA OS's due to complexity. There are many ways to share pictures on those platforms which is our recommended approach. PDA's receive MMS messages with no issues.
Solved! Go to Solution.
Sprint would like to provide an update in response to recent inquiries about sending pictures from Sprint’s Windows Mobile devices to other mobile phones. Currently Sprint’s Windows Mobile devices support sending/receiving pictures between any valid email address and receiving Sprint Picture Mail pictures from mobile phones via text messaging. Picture Mail pictures received via text messaging appear as a URL that is viewable from the Windows Mobile device’s Web browser. Sprint currently does not offer the capability to send pictures to other mobile phones by entering the mobile number to share photos. To address this issue, we are currently working on two solutions:
In the interim we would like to remind customers that pictures can be shared from Windows Mobile devices to any email account via the Options/Send menu on the device. Pictures can also be shared from Windows Mobile devices through the use of Bluetooth, beaming and synchronization capabilities, and removable memory cards. We will continue to communicate updates here as the exact timelines and solutions are finalized.
I wouldn't say there blocking it, they just choose not to implement it. Hopefully whomever succeeds David Owens will feel differently about us business PDA types and feel we should have the privilege as any dumbphone has to send a picture through the air. I love how he mentioned they receive just fine. I guess he's comfortable in his position on the topic and is oblivious to the customer's position on the topic.
i think blocking is the right word, at least it is for the blackberry. BlackBerryOS includes MMS, but Sprint turns it off by not sending the service book for it. Thats an active decision to to remove it, not a 'we don't want to bother installing it' like you could say for the WM5/6 devices.
Actually I am hoping that David Owens is going to be the one to fix this. His response said 'in the past' and he just started in his position a month or so ago, so hopefully this will change... here's to hoping it changes sooner rather than later.
as for the right word, i'd go with-
Message Edited by IronHelix on 11-30-2007 08:43 PM
Their response makes no sense at all. If they want to appeal to a broader market, they had better get on the ball and add it in. Especially on devices like the Touch, that are supposed to compete with the iPhone.
Ill tell you what, if Sprint can incorporate the Sprint music store into a ROM you can bet your *bleep* that they can do the same with Arcsoft MMS.
Alltel did it and it works great. I used the Alltel mogul rom on my sprint mogul ( How does that make you feel sprint? ) and the MMS works flawlessly. As a matter of fact, the Alltel rom doesnt have half of the problems the sprint ones do.
Two more months until my contract is up and Im can canceling and going to Alltel.
Way to go sprint, you just lost a 4 year customer with no late payments over this whole mogul thing.
You ripped me off and that really burns my *bleep*.
@tavella wrote:My personal opinion is that the Sprint MMS implementation would require an entire overhaul to make it work correctly. The MMS that Altell, AT&T, and Verizon uses sends an actual message to the phone, not a link to a website to view the picture. I believe this is where the problem lies. Sprint hacked up some basic functioning MMS and pushed that and it would require either the replacement or reprogramming of all of their current phones in order for this to work correctly, IMO.