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Troubleshoot if you cannot save ring tone settings on your HTC Snap

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Journeyman

Troubleshoot if you cannot save ring tone settings on your HTC Snap

I am having a problem on my HTC Snap where I can not save ringtones as my default ringer. I also can not save my pictures on my home screen.

1 REPLY
Journeyman

Re: Troubleshoot if you cannot save ring tone settings on your HTC Snap

There is a manual registry edit that will temp fix your ringtone issue http://community.sprint.com/baw/message/172719. I have used it and it works flawless, but it is a hassle.

Another temp workaround for the background image on your home screen, is to select the picture that you want as your background, then send it to yourself (your phone number) via MMS.  When the picture returns, open the message, select menu, contents view, choose open, select menu again, and "Use As Home Screen".  At this point you can select the Display Area, and the Transparency (I usually choose 20% - 30%) then click finish.

You can do this for any photo, however make sure that you delete the message from your sent items and inbox afterwards to avoid additional memory usage.

I think the issues with ringtones and wallpapers has to do with permissions on the device, so I hope that sprint collaborates with HTC and gets this resolved soon (I have 5 snap phones)

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