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htc pro 2 small boxes in contacts

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Journeyman

htc pro 2 small boxes in contacts

I just activated an HTC Pro 2 running the 6.5 windows mobile software.  The IS dept at work set it up to sync with my Outlook and email.  The email works fine but all of my contacts show small boxes in the data fields instead of numbers and letters.  The contacts are named correctly.  The tech tried resetting it to factory settings which didn't fix the problem.  She recommended I perform a manual sync which also did not work.  She also recommended a soft reset which I have done w/o improvement.  Has anyone encountered this problem.  Suggested fixes?

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