I apologize for the issue. Can I have your zip code please so that I can check if there is any reported Voice outage going on at your location?
Zip is 28409 - location is Masonboro Loop Rd & Pine Bark CT. This is an everyday problem - have to stand in backyard & turn just right to get reception. Very poor coverage.
you will need to post in the customer service forum. youre currently posting in a thread from 3+ years ago.