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Phone won't do anything

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Journeyman

Phone won't do anything

My phone was acting kinda funny for a few days...camera wasn't working right, the screen was black but after you took the picture it showed up. When in facebook it would just randomly kick me out....today it was working slow and I called my husband after we hung up my phone went black. I can't do anything, it's like it died completely. WTH!?!

1 REPLY 1
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Re: Phone won't do anything

DANIELLE54935,

Thank you very much for posting. I do apologize you are having issues with your device.

Try holding the power button and home button at the same time for like 5-10 seconds, the device should power off and then back on.

If it doesn't come on, use the power button and turn it on.

Please let us know if the problem persists.

Thank you,

George M.

Sprint Social Care Team

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