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Sent to collections please help

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Sent to collections please help

Hello Sprint! my name is cody and i need some advice about my issue. Almost two years ago i bought my Apple Iphone 4 from an official retailer. three weeks later my best friend wanted a iphone 4 also. I went to the closest Sprint store to get the needed information about adding him to my account. The sales agent told us that he would not have to pay to leave this contact through Sprint (turns out its only 350$). My friend was in a fatal car crash(Iphone under contract was lost in accident). The contract was no longer in use.

Loosing my job required me to stop paying both bills. Is it possible to have my bill cut in half? the about due (1050$)

I can provide you with the information about the sales agent that Lied to get a sale.

I love sprint and i am very satisfied with the customer service. I would love to activete my sprint account again.

Please help me with this issue Sprint.

1 REPLY 1
Wizard

Re: Sent to collections please help

bambroughcody@yahoo.com.,

Thank you for contacting us in regards to this matter and we would be more than happy to help.  Please be advised do not create multiple threads for your situation as this can be considered spam and is against Sprint's Community forum's Terms and Conditions.  As per an earlier post you created for the same situation http://community.sprint.com/baw/message/549245#549245 an agent is attempting to help you please be patient and allow him to assist.

Sprint Social Care Team

David

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