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cant download my ringtone

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Journeyman

cant download my ringtone

The mobile website isnt leading me anywhere to download the ringtone i purchased? how can i get it downloaded

help please Thanks

2 REPLIES 2
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Re: cant download my ringtone

nessaboo27-

Hi there! Sorry to hear about the troubles! Are you currently using an iPhone 4? If so, all ringtones would need to be downloaded via the iTunes application on your device.

Are you having issues with downloading the ringtone via that application?

Regards,

William

Sprint Social Care Team

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Journeyman

Re: cant download my ringtone

I used the digital program on the sprint website and got charged for the ringtone already 😞 but I can't set it as my ringtone .

Yes I'm currently using an iPhone 4

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