I have been missing calls and text messages. I've called customer support they told me I have good service in my area which is a lie, had to get in touch with the department head to get a booster for my home. Now my phone is falling apart first the sleep button on top of the phone dosent work, the charger port won't hold a charger and now the battery won't hold a charge.
I'm sorry for our delay, jburch1234. I looked in on the towers and they seem ok. Because there are several other issues going on with this device that aren't network related, I really do think it's best that you visit either an Apple location or a Service and Repair facility, if you haven't already done so. There really is no substitute for hands-on assistance with device issues.
Sprint Social Care Team