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my sprint iphone 4 has no service whatsoever unless connected to wifi

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Journeyman

my sprint iphone 4 has no service whatsoever unless connected to wifi

My zip code is 15010 and about 4 days ago my iPhone service randomly stopped working. I tried the #update and it did nothing i also reset the network settings and took it to a sprint store and he reset my whole phone and it still doesn't work. I've tried everything! I can't make phone calls and I can only text and use data when connected to wifi. I even bought a new antenna flex cable and nothing still! Help!

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Journeyman

Re: my sprint iphone 4 has no service whatsoever unless connected to wifi

lilwags12,

Thank you for your post. We don’t like to hear that you are having troubles in your area. I reviewed your towers in the area. There was a cell cite that was down during that time. Our techs have the tower up and running. Are you still having trouble in that area? Have you notice the troubles before? We appreciate your patience. Hang in there.

Social Care,

Lamar

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