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I just purchased an Iphone 4 on Ebay. Is there any way I would be able to unlock it?

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Journeyman

I just purchased an Iphone 4 on Ebay. Is there any way I would be able to unlock it?

I just purchased an Iphone 4 on Ebay. Is there any way I would be able to unlock it?

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Journeyman

Sprint should work with virgin mobile though right? I know that they bounce off of the same towers.

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Wizard

ckl10

Thanks for stopping by for assistance. To unlock a device for international use, it must be active on your good-standing Sprint account for at least 90 days. Our international department will be more than happy to assist with this process, with a qualifying device and account. Thanks.

Ruth E
Social Care Team

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Journeyman

But I don't have/ have ever had a sprint account. I don't know how that would work.

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Journeyman

But I don't have/ have ever had a sprint account. I don't know how that would work.

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Wizard

ckl10

Thanks for sharing. To be clear, the phone purchased from eBay is a Sprint phone? If so, please feel free to open a new Sprint account at a local Sprint store. To find one near you, go to http://sprint.com/storelocator. Hope this helps.

Ruth E
Social Care Team

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Journeyman

Yes. I just purchased it off of ebay. It says it has a Clean ESN. Does that mean I can switch it to a different company (for example: Straigh talk)

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Journeyman

Yes. I just purchased it off of ebay. It says it has a Clean ESN. Does that mean I can switch it to a different company (for example: Straigh talk)

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Wizard

ckl10    

Generally, a Sprint phone will not work with another wireless carrier (and vice versa). This is due to the different technologies used by different carriers (ie CDMA versa GSM). To better assist with this inquiry, it is best to contact that service provider. Hope this helps.

Ruth E
Social Care Team

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Journeyman

Sprint should work with virgin mobile though right? I know that they bounce off of the same towers.

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Wizard

ckl10

Correct. Virgin Mobile uses CDMA technology. However, remember for Sprint to process any change on the device, the phone must be active on a good-standing Sprint account for at least 90 days.

Ruth E
Social Care Team

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Journeyman

Does the phrase "Clean ESN" mean that it is unlocked?

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Wizard

ckl10

The phrase "clean ESN" attributes the phone not being reported lost or stolen, at the time the check was done. This does not have to do with the lock/unlock status of the device.

Ruth E
Social Care Team

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