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I'm not receiving texts from non-Sprint users?

Journeyman

I'm not receiving texts from non-Sprint users?

I have an iPhone 4s and this seems to happen frequently and I'm rather fed up.

I can receive texts from other Sprint users but not from anyone else.

A few days ago I was receiving delayed texts and now I'm just not getting any from people without Sprint.

Does anyone know any way to fix this?

1 REPLY 1
Master

Re: I'm not receiving texts from non-Sprint users?

TSedd

We definitely want to look into this for you. Can you please PM us with your phone number, name, and pin/security answer. We can get started on seeking resolution for this problem. Thanks!

Melyssa
Sprint Social Care
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