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Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

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Patron

Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

A couple of months ago I wrote about having issues with receiving emails and text messages on my iphone 4s. I followed the directions from customer service, and for some weird reason this last weekend my phone was acting up with facebook, so I decided to do a reset on the unit again; after the reset 5 voicemails and seven or eight text messages from over a week ago popped up in the screen. The lack of consistency and the delayed timely in which the text and voicemails are arriving is very inconvenient as I have been depending on this device for my work search.  Please help... or should I be getting a new unit.  This is the third time it happens to me.

Thanks,

M

6 REPLIES 6
Master

Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

Sorry for the inconvenience. Can I have your zip code where you’re having issue with the text messages and emails so that I can check if there are any reported outages.

Thanks

Abe

Patron

Re: Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

Hi Abe, my zip code is... 91786.

thx

Patron

Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

thanks for the prompt reply

Journeyman

Re: Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

I'm having the same issue this week.  It's with text and voicemail.  People say they are leaving messages, nothing is coming through and when I call my phone from another phone to access my voicemail it says I have 2 or 3 messages.  Text messaging and photos have not been working righ either.

Patron

Re: Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

Guess we are gonna have to sit in our hands and wait until Sprint feels like responding... I am truly getting fed up with the lack of help...  Helloo... helloo..helloo.... Sprint support... sprint support... sprint support.... sounds more like an empty box huh...

Quetzal63 wrote:

A couple of months ago I wrote about having issues with receiving emails and text messages on my iphone 4s. I followed the directions from customer service, and for some weird reason this last weekend my phone was acting up with facebook, so I decided to do a reset on the unit again; after the reset 5 voicemails and seven or eight text messages from over a week ago popped up in the screen. The lack of consistency and the delayed timely in which the text and voicemails are arriving is very inconvenient as I have been depending on this device for my work search.  Please help... or should I be getting a new unit.  This is the third time it happens to me.

Thanks,

M

Journeyman

Re: Not Getting Voicemail or Text Msgs...on a timely manner, sometimes up to 7 days later

I started having the problem with my photos. People have been sending me text messages with pictures and instead of getting the photo like I used to I am getting a Download Now prompt. When I do that it says Retrieving Content but then nothing else happens. What it going on?? I have 5 pictures right now that I cannot open! HELP!!!

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