I'm trying to get my 4s unlocked and the Sprint rep at the store couldn't get the PUK code. He gave me a number to call to try to obtain it, but it's an automated menu that doesn't help at all. Any idea how I can get the PUK code?
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@Cordelia919 PUK is Pin unlock code and is a security lock code. If you have an iPhone without an active sim and are getting this code just remove the card and leave it out of the phone.
To obtain the PUK you will need to have international services enabled on your account and then the billing system will allow us to see the PUK. Call international care SWW [Sprint World Wide] for help doing this - (888)226-7212 Option 1.
You can also chat with the SWW Team by visiting this link: http://bit.ly/1cXkJtj
I hope this helps
Thank you for the information! I'll try sprint.com/unlock, as I am trying to unlock it for use on another domestic carrier.