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Why is my bill so high?

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Journeyman

Why is my bill so high?

I had been told that when I received my last bill of 201$ it was the previous month, and the month ahead. I paid it, and was told that the next time I get billed it would not be that much. Mind you, this was after my contract had ended. Now I had just checked my bill again, and it's 187$...after one month? I called and was told this was this much because it's like my "first bill" again and I'm also paying the next month ahead. Which makes no sense, seeing as I was told that last month. After calling with representatives and senior specialists, it only seemed as though I was getting talked in circles, solely getting the information that my bill is this high because it's the month ahead that'll be getting paid as well, and that next month won't be that high. I have been receiving bills of 200$ for a while now, and my plan is supposed to be less than 100$. It's extremely frustrating because I feel like I'm just getting used as a profit maker, why can't my bill be like others? I know someone in the same situation as I am in however they only pay 98$ a month. I get close to 200$. As a college student who can only survive off of ramen now because my phone company isn't making any sense, HELP. Please, and thank you.

3 REPLIES 3
Master

Re: Why is my bill so high?

deedeed - We would like to look into this deeper. Please PM us with your phone number, PIN and a full description of events. - Sean
Sprint Social Care
Journeyman

Re: Why is my bill so high?

This is also my first month and the bill is super high with 585.70$! Like he said, it makes no sense!

Master

Re: Why is my bill so high?

aaronc2a2
We understand how this can be frustrating; we're here to help. Please private message us your phone number and the best time to contact you. Private message link below. http://bit.ly/1qQty1X
- Stan
Sprint Social Care
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