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can receive text messages but can not send messages

Journeyman

can receive text messages but can not send messages

Daughter is in zip 58702 and can receive text messages but can not send messages. She can call and receive calls

1 REPLY 1
Wizard

Re: can receive text messages but can not send messages

blackvirus


Thank you for reaching out to us and we would be more than happy to help get your daughter back online.  Which model device is she utilizing?  Has she tried power-cycling and refreshing her device's network settings?  When did this error start?  When she attempts to send a text message what error code and/or message does she receive?


Sprint Social Care Team

David

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