Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community
cancel
Showing results for 
Search instead for 
Did you mean: 

can't activate my phone

Journeyman

can't activate my phone

hi, i broke my iPhone 4s and replace it… i set up everything .. iTunes.. wifi and when i try to cal ##873283# nothing happens.. she i reset it  appears this message the phone is no activated contact your carrier if the problems persists

i tried everything possible … what should i do ?

1 REPLY 1
Highlighted
Master

Re: can't activate my phone







johfilsauhfilaeegfh,

Thanks for reaching out to us! We would be more than happy to assist you with your iPhone 4s.  Just so we're on the same page here, you tried dialing ##873283# and tapping Call to do the service update and nothing happened. When you did the reset, did you restart the phone, perform a network reset (Settings > General > Reset> Reset Network Settings) or did you do a hard reset (Settings > General > Reset > Erase all content and settings) ?

Please let us know. Anyadditional info you can provide will be very helpful in getting this resolved. Thanks.

Toya
Sprint Social Care




Community News

Our Community is currently set to Read Only due the pandemic's affect on our staffing .
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance please visit Sprint Chat