hi, i broke my iPhone 4s and replace it… i set up everything .. iTunes.. wifi and when i try to cal ##873283# nothing happens.. she i reset it appears this message the phone is no activated contact your carrier if the problems persists
Thanks for reaching out to us! We would be more than happy to assist you with your iPhone 4s. Just so we're on the same page here, you tried dialing ##873283# and tapping Call to do the service update and nothing happened. When you did the reset, did you restart the phone, perform a network reset (Settings > General > Reset> Reset Network Settings) or did you do a hard reset (Settings > General > Reset > Erase all content and settings) ?
Please let us know. Anyadditional info you can provide will be very helpful in getting this resolved. Thanks.
Toya Sprint Social Care
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