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how do i block an individual number from sending me picture messages

Journeyman

how do i block an individual number from sending me picture messages

please help me block an individual number from sending text msgs via picture messaging to my phone...i have blocked them from texting and calling. but for some reason they still text me via sending picture messages attached...so i duno what else to do. please help...thanks

1 REPLY 1
Sprint Product Ambassador

Re: how do i block an individual number from sending me picture messages

This isn't the answer you are looking for but the flexible controls available to block specific numbers for voice and text aren't available for picture/video messages.  If you aren't actively using that particular feature you can go into your preferences online and disable the service but it will prevent you from being able to send picturemail as well.  If you are a picturemail user you can still disable and leverage other share methods like email, bluetooth, and social media uploads. (facebook, twitter, etc)   I hope this helps.

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